Before the install
Approvals and set-up
Grid connection (DNSP) application
Prepared and submitted to the network for you
Technical drafting
SLD and VRC prep for SAA review
STC set up
Job set up for STC claims from the start
Residential services
Admin and reception support for solar installers
We process your residential paperwork from sale to handover. Fixed price per job or a monthly back office solution, we've got you covered.
Every residential job comes with paperwork that has to be done
Grid connection, design documents, rebates, metering and compliance packs all need to be completed on every job. This is what our team takes off your plate.
During and after the install
Bookings and claims
Scheduling & logistics
Job bookings and rescheduling
STC processing
Certificates lodged, so you get paid sooner
Metering lodgement
Smart meter and off-peak removal paperwork lodged directly with the metering company
At handover
Handover and support
Compliance pack
Prepared for the homeowner and delivered straight to your inbox
Completion emails and warranty docs
Sent to your customer, with a review request
Customer outreach & support
Welcome phone calls, emails and outreach
How we work
Every job, from sale to handover
- Client onboarding
- Finance applications
- DNSP applications
- STC set up & processing
- Metering lodgement
- Scheduling & logistics: job bookings and rescheduling
- Customer outreach & support: welcome calls, emails and outreach
- Handover
Three things from you. We do the rest.
1
Send us the job
Sold jobs flow straight into our pipeline.
We set up your workflow so your sold jobs come directly into our pipeline CRM. We never hit go without your approval.
2
Fill in what's missing
Missing information is asked for once, in the SASS app.
You'll get a notification when a job needs more info. Open the SASS app, fill in the details and upload photos or electricity bills. Simple as that.
3
Track every job
Free log in to the SASS CRM.
See where every job is up to, at every stage. You'll be notified when jobs are set up, finance is approved, network approvals are in and handover packs are sent.
Per-job packages
Choose the support each job needs
Fixed price per job. No lock-ins, no hourly minimums.
Starter
$120
+GST per job processed
Fixed scope – pay per job
- Grid connectionsDNSP application submission
- Technical draftingSLD & VRC prep for SAA review
- CRM & commsDatabase upkeep, client updates
- No lock-ins or hourly minimumsPay per project
- Local Australian teamProviding dedicated support
Growth
$250
+GST per job processed
Everything in Starter, plus
- DNSP Management*Full management of submissions & fees, paid on time
- STC ProcessingHassle-free job set up
- Metering LodgementSmart meter & off-peak removal paperwork lodged directly with the metering company
- Post-job Compliance PacksPrepared for the homeowner, delivered straight to your inbox
Premium
Most popular$395
+GST per job processed
Everything in Starter & Growth, plus
- Client OnboardingWelcome email & new sale setup
- FinanceApplications submitted & handled so deals don't stall
- OutreachProactive, friendly phone calls to follow up on missing information
- STC AccelerationLodge faster, get paid sooner
- HandoverCompletion emails, warranty & compliance docs, 5-star review request, emailed straight to your customer
Good to know
- All prices are ex GST, per job processed.
- * DNSP fees are paid by SASS on your behalf and billed to you with your admin fee.
- New admin clients pay a one-off $150 setup fee.
- No lock-ins and no hourly minimums.
Premium monthly solution
Your whole back office, covered
Hand your admin, customer support and reception to one local Australian team. We answer your customers and run your jobs, from the first call to handover.
Monthly fee
from $5,500
per month + GST
Up to 20 jobs a month, every job processed at Premium level, plus reception and customer support.
Enquire nowCustomer Support & Reception Services
Full customer support and reception coverage for your customers.
End-to-end job management
Every job from sale to handover, as per our Premium package, for up to 20 jobs a month.
Finance & Invoicing
Finance applications, invoicing and reconciliations.
Operations & Scheduling
Bookings, schedule updates and logistics.
New admin clients pay a one-off $150 setup fee. DNSP fees are paid by SASS on your behalf and billed to you with your admin fee. All prices ex GST.
Custom packages
Need something else?
If our packages do not fit how your business runs, we will scope a custom package around the work you want handed over.
Priced per hour, on application. All prices ex GST.
Request a quoteExamples of what we can scope
- Extra support in busy periods
- One service on its own, such as STC processing
- Finance application processing
- Reception and phone coverage
- Job pipeline management
Get started
Tell us about your business
Send us a message and we will help you find the right package.